Sir, with respect, You were not there when I was told that I could not insure the contents for $2,000 without showing what was inside. I did not lie, I spoke the truth and repeated what I was told.
Apologies. I did not mean to say that didn't happen. I was wrong to say it the way I did.
What I meant to say was that a USPS clerk is not authorized to ask what is inside any package. The clerk in your instance was acting outside USPS regulations. You could have refused to answer, asked to speak to the postmaster and filed a written complaint. However, I would do the same thing you did; I've done the complaint thing and it got me nowhere.