I've good exprience with Mossberg customer service once I finally made it past the automated greetings and such.
Only downside is they aren't big on communicating past the intial contact.
As in, I talked to them, shipped my gun to them, and didn't hear anything out of them until the FedEx guy came knocking at the door.
NRA Life Member
Big Sister: "You should be sponsored by Allen"
Me: "If you can't shoot good, at least look good walking to the firing line."
Big Sister: "Can you not afford a Pelican? Then buy an Allen gun bag."