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Old November 26, 2012, 11:30 AM   #6
TunnelRat
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Join Date: May 22, 2011
Posts: 4,641
Quote:
S&W's customer service always seems happy to help, but it's obvious they are not doing the testing to ensure reliability before sending the pistol back.
^This. I love S&W products overall and their CS is better than anyone I've had to deal with (I hear Ruger is excellent too). However I feel if their QC was a bit better, they wouldn't need that CS as much.
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