I'm glad that WWP finally responded with a modicum of judgment. But they have lost a lot of credibility with me.
As far as the earlier question/comment "Has anyone tried to contact upper administration? Sometimes we find lower level PR or legal folks putting in policies that seem strange at best. Is there a contact with the top ranks? That's the place to contact.
The girl who responded to Tom Gresham was the corporate Director of Public Relations. That's usually the top of the PR food chain.