One or two complaints is all I need to see...a page full is ridiculous.
Scratch them right off the list.
When you have companies with absolutely flawless CS and lighting fast shipping like Brownells and Midway (among others) for accessories, and Buds and numerous other retailers for firearms, I don't need to send my money to a business where I even have to pick up a phone to ask where my order is...
Their main appeal seems to be to the AR crowd. I don't see anything else on their site that I can't get elsewhere.