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Old October 7, 2012, 12:22 AM   #18
FrankenMauser
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Join Date: August 25, 2008
Location: 1B ID
Posts: 6,800
Quote:
Not that you have tried it, but Hornady's CS is the same (Dillon set the model).
Hornady's customer service is FAR from the same. There's a 75% shot they will bend over backwards to help you. But that other 25% of the time... they're going to bend you over backwards, shove their defective tool into the dark recesses of your body cavities, refuse to replace it, and blame you for the problem ... even though it was bad right out of the box.


And, just so my intent is clear... that is, in no way, an argument for or against the LNL AP. The LNL AP is a decent press. I just wanted to respond to the general customer service experience with Hornady.

Since Hornady turned to mall ninjas and greed Zombies, their customer service has taken a gigantic nose dive.
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