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Old October 5, 2012, 07:41 PM   #16
Japle
Senior Member
 
Join Date: October 12, 2004
Location: Viera, Florida
Posts: 1,186
Quote:
I bought an EZ9 brand new that doubled.It was returned to EAA and repaired under the warranty at no charge within 4 wks. $20 for return freight. I think every co. charges for the return freight.
No, they don't. S&W certainly doesn't charge for shipping on warranty repairs.

Not only that, but EAA insisted I ship a gun to them and pay overnight rates, even though I live 20 minutes away and could have dropped it off. They insisted on shipping parts to me, also at the high overnight rates. They claimed any face-to-face contact at the office would violate their policy.

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