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Old September 30, 2012, 09:06 PM   #9
Senior Member
Join Date: December 20, 2010
Location: New York
Posts: 950
I wish other companies would take this approach to customer service. Electronics & outdoor power equipment come immediately to mind. I'd love for Troy Bilt to send me a new engine for the 3 year old lawn tractor that threw a rod this summer but I doubt that'll happen. Oh well at least I know if anything ever goes wrong with my Rockchucker RCBS will take care of it.

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