Thread: RCBS Service
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Old September 16, 2012, 07:56 PM   #6
jwrowland77
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Join Date: March 23, 2012
Location: Conway, Arkansas
Posts: 1,053
There's a lot of companies that could learn about customer service from the reloading industry. From what I've read since I started, you can pretty much get the same great cs from any of the reloading companies. I recently called Hornady on something much like this and the same response that the OP received with RCBS. I say all these reloading companies should teach customer service seminars. Companies would have higher profits because they'd have higher customer retention.
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