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Old September 13, 2012, 09:42 AM   #3
Tom68
Senior Member
 
Join Date: September 20, 2011
Location: Alabama
Posts: 269
Also had a very pleasant experience with Redding customer service. Just bought .308 Win dies, and my first time using them had problems seating Berger VLDs and 110 grain varmint bullets (low-recoil practice for my son). I simply couldn't get the bullets to seat to the proper depth, as the die bottomed out before proper OAL was reached.

Redding rep quickly said that he bet I was using VLDs (I hadn't even told him that part yet). When I confirmed, he identified the proper seating stem for that bullet and said it would be in the mail that day, no charge. Received it 3 days later. I was very pleased, and now I have flexibility in bullet selection for that particular caliber.
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