I was seriously considering a Coonan Classic within the next couple of weeks. I am no longer considering this gun!!
I feel that I am a man that stands on principle. There is no way I would consider giving a company my hard earned money if they treated me this way. In fact, since this company is capable of treating anyone like that, I will not be one of their customers.
I feel that the review of the customer service interaction is more important the a review of the gun itself. To ignore this type of treatment is only asking for frustration in the future if you do purchase one of these guns.
Normally, I would have escalated this to a higher level, but this was the treatment coming from a VP??
BTW, although I think this gun is pretty cool (im a huge 38/357 fan), there are plenty of other options. Chiappa Rhino....here I come!!