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Also, most of the time the letters are being read by a secretary/assistant who summarizes the general gist for the legislator. In that case, it doesn't matter if there are 20 different letters or 20 identical ones.
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This has not been my experience. Every time I have written my state representatives I have received a personal response directly from them. I suppose it could be a secretary pretending to be them but I doubt it, based on the sometimes extensive conversations. They seem to get, read and respond to their email just like I do.
Since I have always received a personal response and in relatively short order, I also don't believe that snail mail is more likely to be effective or read. Fact is, in today's world, I would guess the opposite.
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Still happily answering to the call-sign Peetza.
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You do not HAVE a soul. You ARE a soul. You HAVE a body.
-C.S. Lewis
He is no fool who gives what he can not keep to gain what he can not lose.
-Jim Eliott, paraphrasing Philip Henry.