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SandroM (Alessandro M),
We are going to have to "agree to disagree" because I definitely received a used acog. Even your representative expressed that returned items can sometimes fall thru the cracks and be re-shelved and sent out again as a new product. While I appreciate you coming on here as the company representative, I invite your inspection to see if you can obtain the product I sent back so that you can see for yourself that it was a used product.
Seems to me that there are some quality control issues going on at DVOR. A quick google search shows other people's frustrations. As of now I called DVOR and asked them just to send me another of the same product instead of giving me store credit. It was just shipped today and when I receive it I will post another update.
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