Did you not read their policies before placing your order?
CANCELING ORDERS/CANCELLATION FEES
To request cancellation of an order please contact our Customer Support Team via telephone at 920-569-4250 M-F 8AM to 6PM CST or via our online contact form. For verification purposes, you will be asked to provide your full name, complete billing and shipping addresses as well as the last four digits of the credit card used to place the order. Once the proper information is verified, your order will be canceled within 24 business hours.
No cancellation fees will be applied if the item(s) being canceled are on backorder.
There will be a 15% cancellation fee on all canceled non-firearm orders that are currently processing or that have been shipped.
There will be a 25% cancellation fee on all canceled firearm orders that are currently processing or that have been shipped.
We reserve the right to cancel firearm orders when a customer fails to provide a Federal Firearms License (FFL) from their firearm transfer dealer. Reasonable attempts will be made to contact customers for their FFL when firearms are ready to be shipped. TGSCOM, Inc. reserves the right to decide what constitutes a reasonable attempt. Customers have up to 7 business days (M-F) to provide a FFL, from the time that the firearm is in-stock and ready to be shipped. This 7 business day timeframe requirement may be shorter/longer for specific promotions as advertised. Canceled firearm orders will be subject to a cancellation fee of up to 25%.
Need a FFL in north Dallas/Plano/Allen/Frisco/McKinney ? Just EMAIL me.
$20 transfers ($10 for CHL, active military,police,fire or schoolteachers)