I bought a new Ikon this year and I had a problem with the bolt not picking up a round from the magazine when cycling the bolt. I called there customer service number and they told me to send the gun back on my dime, but they would pay return shipping. I did and had the gun back in less than a week fixed. I did like there fast service, but I feel like they should have paid for the shipping and also the person on the phone knew exactly the problem I was having and even told me it was a known issue.
To the OP I would at this point demand nothing less than a brand new gun and I would even tell them that you are going to contact your state attorney general for consumer fraud if they don't give you a brand new rifle!!!
“The problem with socialism is that you eventually run out of other people's money.”