This is sad.
I was intending to use GunPal after a PM conversation with Ben Cannon, early after they went live.
Since this thread started, I have sent him a PM suggesting that he respond more since he posted only once on the first page. I have not received a reply, where he was replying with little delay to my previous inquiries.
These problems are now very public and require, IMO, a public response and resolution.
Without one, I will never use the service.