Know of any good firearm sites that I may can actually get seek good advice? NefProtector
The problem with your gun is more than likely the shell latch. I would have to look at it to know for sure. What advice are you looking for? You aren't experienced enough to work on it yourself so your only choice is to take it to a smith or send it back to H&R under warranty.
The Protector I have had a problem releasing shells from the mag tube. I removed a "little" metal from the tip of the shell latch and smooth it out and now it hasn't had anymore problems. I also installed a Wolff spring.