Mine cleared on Wednesday as promised, The # I posted 1-800-813-4725 and the guy I spoke with is named Chad.
Of course, I got this email today... keep trying! Good Luck!
June 17, 2010
Recently we have received many complaints concerning a lack of response from GPal. On June 15th we became aware of a problem affecting some customers with our Email Support web page. The problem has been resolved, but for the week previous support emails that were submitted may not have gone through. We sincerely apologize for this. Here at GPal we take a lot of pride in our service and our attention to you as an individual customer.
If you received a Support Ticket number you were not affected by this and need do nothing. If you did not receive a Support Ticket Number please send your request again. If you submitted an email to us in and did not receive a response please submit it again or contact our customer service at 1-800-813-GPAL(4725).
Thank you for being a GPal customer. We value your business and are striving to provide you with excellent service.
Vice President of Business Development