Recent good experience.
I'll echo what "DNS" has said above. I've had very good service from Botach the last few years.....I honestly never had any siginifcant problems in the earlier years either. I've ordered mags, slings, Surefire items, optics, mounts, etc.
After seeing Dan's post, I decided to take him up on that 20% offer. Late Friday night I ordered a new Aimpoint, ARMS Mount, Batteries, 2 ARMS mount spacers, and a single point sling. They are closed on Saturday and Sunday. It's Wedensday and I have all of the items sitting in front of my right now. The items were well packed and best of all I saved a $125 with the coupon code and the price was pretty damn good before I added the coupon!
In my experience, Botach seems to be on the right track.