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Old July 19, 2008, 10:47 PM   #25
Join Date: February 15, 2008
Posts: 59
I've had some problems with companies that out-source their customer service to India, Phillipines, etc. I had a "goodie" with Hewlet Packard. The first time I got a very cordial, helpful, patient engineer at HP. The second call sometime later I got a lady who spoke so little English all I could get from here was "You've got a problem!" I no longer have an HP. On the other hand, I've called Para Ordnance several times and received onthing but absolutely superior help and service. My cable company promises they won't ever out=source their suctomer service!
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