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Old May 5, 2008, 11:48 AM   #1
Senior Member
Join Date: September 19, 2007
Location: Lago Vista TX
Posts: 2,390
Rafter S Gunleather

My first attempt at purchasing a custom holster met with mixed results.

I fell in love with Rafter S products after searching for a while for a paddle holster for my Taurus 617. I placed the order by phone in January, paying with a card.

After two months, I emailed, inquiring about the order. No reponse. I waited a week or so and tried again. No response. Incidently, an emailed query about whether they could make a holster for that gun was answered in one day.

Finally, I called. The woman I spoke to said the gun was scheduled to be shipped the following week. This was early April. When it didn't show, I called again, and was told it was going out the first thing the following week. It finally showed up mid-April.

It's a wonderful holster, beautifully made. They're a small shop, I'm sure, so I didn't get too upset at the length of time it took. What bugs me, and what seems to be a common thread here, is the lack of attention to the customer. I spent almost $100 with them, but couldn't get them to answer an e-mail. If there's a delay, hey, stuff happens ... explain to the customer and most will be understanding.

All that said, I'd sure recommend their product. Dark cowhide with a lighter ostrich band at the top. Great stuff.
"If all guns were built with mechanisms that kept them from firing when held sideways, we could end gang violence." humorist Frank Fleming
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