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Old September 21, 2002, 09:48 PM   #4
Art Eatman
Staff Lead
 
Join Date: November 13, 1998
Location: Terlingua, TX, USA
Posts: 22,540
I've been by their store and visited a bit. Favorable impressions. Quite a few folks have been very happy with their service by phone or by snail-mail. Don't believe I've heard any comments one way or the other about the email.

They are known to get the occasional brain-fade. It's not a common thing, but when it happens it seems a bit difficult to get corrected.

Art
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