My 3rd time order with Kytac, due to his long delay for my last order, he had an email promised me I can place my order, get my gear first then pay him upon receive of the gear.
I had emailed him and mentioned to him this time that I have a good deal on a Glock 34 and need his holster send before I take the deal. No reply, no answer....just avoiding calls....Then I turn to BBB file a complaint. Included prove of email promising I don't have to pay until the order arrived.
Today, I'd received an email:
From: [email protected]
Date: Sat, 30 May 2009 15:44:36 -0400
Subject: Re: Sooper Hooper (Resend)
To: [email protected]
"Even though the holster is unpaid, and you have no obligation to send it....but I hope you can at least let me know if I should wait or go with other less reliable choices. "
Sorry I had unavoidable delays. I have the holster done, but then I received your Better Business Bureau complaint today.
That's rather audacious, seeing as how you haven't paid for it yet.
I wish you well in your future endeavors, but I won't be sending that holster to you. Instead, I'll send it out to someone who has already paid for one.
Then here is my reply:
There is an email from you agreed that I can receive the gear before paying the money.
I take your word as a promised. Even though the money is not send, your promise is a promise, an order is an order.
Throughout the forums across US, many people had paid you without getting their orders. It is not only myself getting frastrated.
People had paid you in advance, and never get their gears. They can't even find a way to complaint.
I am lucky I haven't paid for it yet; otherwise, my money will long gone....
I wish you well too.....No matter you are a grand master or top shooter, the way you do business will not get people to respect you.