Stay away from Rush USA

[cardboardkiller]

I ordered a holster and some other stuff from Rush USA for IPSC, after waiting for a confirmation of my order for 3 days I called and left a message on their voice maile to cancel my order. Guess what shows up? The stuff I ordered, I immediately called to get a return number from them and sent the items back, I have never received credit back and have not been able to contact them, although I have made numerous attempts to either get a refund or to use up the credit I supposedly have with them.

[toast78]

I ordered a holster, belt and magpouches from them earlier this year. I was pleased with the speed at which my order was processed. I ordered on a Thursday and my stuff arrived on the following Monday. Not to discount your experience, but I just wanted to relay my experience with Rush.



toast

[cardboardkiller]

My ordeal started about 3 months ago and I still haven't been able to contact them, I have tried once or twice a week by phone and email for the last month or so. I am taking legal action if I cannot get my situation resolved shortly.

[J. Williams]

I too ordered from Rush Intl - electronic timers (2). Got good service and correct materials in quick time.

[toast78]

Cardboardkiller, have you tried disputing the charges with the credit card company. This is assuming you used a credit card. I only advocate doing this in the direst circumstances, but let them fight it out with the store.



toast